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terms and conditions

 Terms and Conditions

1. Definitions

1.1 "Carer" means the person / persons who attend the course or any part of it, with the pupil.

1.2 "Parent" means a parent or legal guardian who will be responsible for the payment of the Fees and who is the contracting party to this contract.

1.3 "Little Foxes" means the company whom you have entered into this agreement with.

1.4 "Course" means the Little Foxes Course described in the brochure.

1.5 "Enrolment Form" means the form relating to the enrolment or re-enrolment of the pupil on the course.

1.6 "Fee" means the monetary cost per course as specified on the enrolment form.

1.7 "Coach" means the individual(s), contracted or employed by Little Foxes to teach the course.

1.8 "Premises" means the premises where the course takes place.

1.9 "Pupil" means the child attending the course, whose details are specified by the Parent or Carer on the Enrolment Form.

1.10 "Terms" means the terms and conditions set out in this document and any special terms and conditions agreed in writing by Little Foxes and the Parent.

1.11 “Make Up Class” refers to an extra session, granted in accordance to the Little Foxes terms & conditions, in response to a course class being missed by the enrolled child.

2. Acceptance of Terms and Conditions

2.1 All agreements relating to the teaching of the Course by Little Foxes to the Pupil are subject to these Terms to the exclusion of all other terms and conditions.

2.2 No variation or addition to the Terms shall be binding unless agreed in writing by Little Foxes and the Parent.

2.3 The Terms shall be deemed to have been accepted by the Parent upon payment of the Fee by or on behalf of the Parent. Payment by the Carer shall be deemed to have been made on behalf of the Parent.

2.4 The Parent and/or Carer agree to keep the content of the Little Foxes course and the Little Foxes Training Programme confidential and not to copy or use any aspect of the Little Foxes Programme directly or indirectly.

2.5 The Parent and/or Carer agrees not to directly or indirectly manage, operate or assist in the organisation of any business which competes with Little Foxes while the Pupil is a member of Little Foxes and for a period of two years afterwards.

3. Bookings, Payments and Make up classes

3.1 The Little Foxes Club will not accept children into classes that have not been booked into courses and classes in advance.

3.2 Participants must be pre-registered prior to the start date of the course and all bookings are taken on a first come first serve basis.

3.3 Bookings can be made via telephone or through our secure website only. Once a booking is received, confirmation and a receipt will be sent via email to the specified address. Little Foxes are not liable for the delivery failure of any receipts sent to incorrect email addresses.

3.4 Little Foxes only accept debit or credit card payments. No cheques or cash will be accepted under any circumstance.

3.5 Missing a class does not warrant an automatic make up class. Make up classes must be requested via our head office admin team at least the day before the start of the class. The issuing of a make up class is at the total discretion of Little Foxes and subject to class availability. Make up classes do not carry over from previous terms courses.

3.6 Little Foxes reserves the right in its absolute discretion to refuse any ‘Make Up’ Class

3.7 Little Foxes does not issue refunds or credit notes under any circumstances. 

4. Cancellation

4.1 Little Foxes may cancel this contract at any time before the Pupil commences the Course for any reason whatsoever. Little Foxes shall not be liable for any loss or damage arising from such cancellation.

4.2 In the event of cancellation by Little Foxes prior to the commencement of the Course by the Pupil, Little Foxes may or may not refund any fees for outstanding classes.

5. Parent's Responsibility

5.1 The Parent warrants and represents that:

5.1.1 The information set out in the enrolment form (whether or not completed and/or signed by the Parent) is accurate in all respects and the Parent will notify Little Foxes of any change in such information immediately.

5.1.2 When attending the Course, neither the Pupil nor the Carer will be suffering from any illness, disease or anything similar thereto.

5.1.3 The Parent acknowledges and agrees that the Pupil shall be deemed to be under the direction, care and control of the Carer throughout the course and the Carer shall be responsible for the welfare and conduct of the Pupil throughout the course and whilst the Pupil is on the Premises.

5.1.4 The Parent shall indemnify and keep indemnified Little Foxes against all loss (including loss of profit), liability, costs and expenses which Little Foxes shall incur directly or indirectly as a consequence of any action or inaction of the Parent, the Carer or the Pupil.

6. Discipline

6.1 In the event that Little Foxes determines the behaviour of the Pupil and/or the Carer to be unacceptable, Little Foxes shall be entitled to exclude the Pupil and the Carer (or either of them) from the course and Premises permanently or for such period as Little Foxes shall (in its entire discretion) determine.

6.2 The standard of behaviour which is to be regarded as unacceptable at a course or on Premises shall be determined by Little Foxes. 

7. Exclusion of Liability

7.1 Except in the case of fraud and subject to clause 7 below, Little Foxes, its coaches, servants, employees, contractors or agents accept no responsibility under any circumstances for any loss (consequential or otherwise), damage, expense or delay suffered or incurred by the Parent, the Pupil or any other party arising directly or indirectly or in any way connected with the attendance of the Pupil at the Course (or any part of it) or any other act or omission on the part of Little Foxes or any of its coaches, servants, employees, contractors or agents even if such act or omission is negligent.

7.2 The Parent agrees (for and on behalf of the Parent and the Pupil) that any claim by the Parent or the Pupil against Little Foxes or any coach, employee, contractor or agent of Little Foxes must be brought within 60 days of the event that gave rise to such claim. Any claim made thereafter shall be time barred.

7.3 The Parent acknowledges, warrants and undertakes (for and on behalf of the Parent and the Pupil) that the maximum aggregate liability of Little Foxes to the Parent and/or Pupil under these terms shall not exceed the Fee.

7.4 All warranties and conditions whether implied by statute or otherwise are excluded from this contract provided that nothing in this contract shall restrict or exclude liability for death or personal injury caused by the negligence of Little Foxes, its coaches, servants, employees or agents or affects the statutory rights of the Parent or Pupil. 

8. General

8.1 Any notices to be sent by either party to the other shall be sent by pre-paid recorded delivery or registered post or hand delivered to the address of the relevant party and shall be deemed to have been received by the addressee within 48 hours of posting if sent by post and immediately if hand delivered. Little Foxes do not accept service of documents by email or fax.

8.2 The failure by either party to enforce at any time or for any period any one or more of the obligations arising under these Terms shall not be a waiver of them or of the right at any time subsequently to enforce all the obligations arising under these Terms.

8.3 These Terms constitute the entire agreement between the parties hereto and supersede all prior agreements and understandings between the parties. It is agreed that no statement, promise or inducement whether written or oral alleged to have been made by either party of which is not contained herein shall be binding or form part of this Agreement.

8.4 This entire agreement shall be governed by English Law and shall fall under English jurisdiction.

9. Club Policies 

9.1 Cancellation policy

The Little Foxes Club does not issue refunds on bookings. We will do our best to accommodate you should you need to move a booking to an alternative class, but this is subject to availability and cannot be guaranteed.

9.2 Same-day booking policy

Please note that we are unable to accept any bookings on the day of the class - for safety and security reasons we need at least one working day's notice for any session you wish to book. Please do not turn up to the class without having booked beforehand - this will only cause disappointment for your child when they are unable to take part. Our Customer Relations team is available between 9am - 6.30pm, seven days a week to arrange any bookings you require.

9.3 What happens if I miss my regular class?

You can arrange up to three make-up classes per term, subject to availability, at any of our venues, on any day, at any time. Make up classes must be pre-booked by calling 0207 376 0006 at least one working day in advance of the class you wish your child to attend. Any make up classes must be used within the term of the booking, and cannot be transferred between terms or holiday camps.

9.4 What happens if I miss my holiday camp class? 

If you inform us at least one working day in advance of your scheduled session, we may be able to arrange an alternative for you. This is dependent on availability and is not guaranteed. However, if you miss the class but do not inform us, the class cannot be recovered at a later date. 

9.5 What happens in the event of bad weather?

Unfortunately, we cannot predict the British weather, so The Little Foxes Club strive to make classes available regardless of weather conditions. Our coaches will always be at your session unless you are notified in advance due to health and safety reasons (severe snow, for instance). Please note that we do not offer refunds in the event of poor weather.

The Little Foxes Club does not issue refunds on bookings. We will do our best to accommodate you should you need to move a booking to an alternative class, but this is subject to availability and cannot be guaranteed.